Inspired from the genuine tales, such quick movies tell you exactly how borrowers is actually effectively paying the scholar funds and applying their level to follow its dreams, increase lifestyle, and you can service their own families.

Krystal’s Tale

Through our Elevate platform, Team Navient is committed to making our world a better place.
We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, empower our employees to bring their whole selves to work and give and volunteer in our community.

Federal Partnership

Navient was happy to utilize People & People Clubs out of America to create field and university considered info to help with collateral getting teens, and additionally people off under-resourced communities.

The environmental surroundings

We are focused on the reduction of greenhouse gas emissions in our corporate operations. We emphasize electronic communications and transactions to reduce wasted paper.

Variety & Addition

At Navient, our company is purchased undertaking a workplace where workers are asked and you will recognized having https://easyloanspot.com/payday-loans-wy/ who they are since someone. We think that our group and you can place of work thrive once we is actually authentically inclusive.

Board Diversity

Geneva always knew she wanted to be a professional musician.
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The COVID-19 pandemic changed how and when Geneva worked causing new financial hardships. Navient was there to ensure she got the help she needed.

Those individuals degrees assisted this lady become a profitable manager from the an enthusiastic ambulatory care center when you look at the Kansas, place the lady on the frontlines of your own COVID-19 effect.

Valerie D.

For Valerie, for each and every telephone call try private so you’re able to the woman heart and works. The new sound and you will story on the other side avoid of the range are what pushes Valerie to-do far more for people during the this time around. We have been honored to possess their as an element of Cluster Navient. Valerie has been moved by the customers’ time and energy and you can self-confident attitude.

Customer interactions have changed significantly since the COVID-19 crisis began. So many people have lost so much, but they are still able to look on the bright side of things. For instance, I’m reminded of a customer in Oregon who lost her job after it had taken a lot of work to get. It was a tough blow for her. Then, her husband was laid off too. They could no longer afford to stay in their home, so they had to move in with her grandmother. I had tears in my eyes just listening to her story. But even while I was there to help her, she taught me something that day. She said, “Although it’s been a rough transition with two small children, there is a silver lining: Grandma needed us just as much as my family needed Grandma.” Knowing that I could help this family remove some of the pressure of the student loan payments really warmed my heart.Working for Navient allows me to use my gifts and talents to better the world around me. An encouraging word spoken at the right time can change the outcome.

Patti C.

Patti helps borrowers stay on track by getting them into the repayment program that’s best for them. Patti understands personally what it’s like to be in default with her student loans, so she has a mission: help borrowers by providing a path that works. She wants to provide people with the same care and support she received from her own friend.

My job is to help people by o?ering them opportunities to get their student loans out of default and out of collections. I listen to them and try to help them with the best program that I can. I understand the struggle that some borrowers have when their loans are in default and their tax refunds are being taken by the government. A few years ago, before I started working at Navient, my loans were in default too. My husband had abandoned me with three children and no way to support myself. If it weren’t for a friend who worked here who assisted me with getting my loans back into good standing, I might still be struggling with my loans.A lot of people hear “debt” or “collections” and automatically think our job is just to take people’s money and not help them. But federal student loans have so many options, including options where you pay just a small percentage of your income. I’m proud to be working for Navient, helping people with their student loans.